Setting Up Gamification: Badges, Coins, and the Prize Shop

LevCharity's Gamification add-on has three stackable layers you can enable per campaign. You don't have to use all three — each layer adds engagement, and you can mix and match based on your capacity and audience.

Layer 1: Badges and Levels

Badges reward fundraisers for reaching milestones. A fundraiser automatically receives a badge when their total hits the milestone you define.

To set up badges:

1. In your campaign editor, go to Add-ons → Gamification → Badges.
2. Click Add Badge Level.
3. Set the name (e.g., "Junior Hero"), icon, and dollar range (e.g., $0–$500).
4. Add as many levels as you like (e.g., Hero, Champion, Legend).
5. Save. Badges are awarded automatically as fundraisers cross thresholds.

Layer 2: Virtual Coin Wallet

Fundraisers earn coins for their activity, which they can spend in the Prize Shop.

To set up the coin wallet:

1. Go to Add-ons → Gamification → Coin Wallet.
2. Set your coin name (e.g., "Stars", "Points", "Coins").
3. Set the earn rate — for example, 1 coin per $1 raised.
4. Configure Achievements — bonus coins for specific triggers:
   • Signing up as a fundraiser
   • Making their first donation
   • Their team hitting a $1,000 milestone
   • Any other trigger you define
5. Fundraisers see their balance in the campaign header.

As an admin, you can make manual coin adjustments for any fundraiser (for example, to reward offline activity). Every adjustment is tracked in an audit trail.

Layer 3: Prize Shop

The Prize Shop is where fundraisers spend their coins on real or virtual prizes.

To set up prizes:

1. Go to Add-ons → Gamification → Prize Shop.
2. Click Add Prize.
3. For each prize, enter:
   • Title and description
   • Coin cost (how many coins to redeem)
   • Stock quantity and SKU
   • An image
   • Optional: require a minimum badge level to unlock the prize
4. Multi-prize redemption is supported — a fundraiser can redeem multiple prizes in one session.

Redemption workflow for admins:

• New redemption requests arrive with Pending status.
• Review and mark as Approved.
• Once fulfilled, mark as Sent to Fulfilment.
• Use the drag-and-drop export builder to pull redemption data (with shipping addresses) into a spreadsheet for your fulfilment team.
• You can also log manual offline orders if a prize is given outside the digital system.

Stats and Monitoring

You can track prizes claimed, total coins spent, and badges unlocked from the Gamification stats panel within the campaign dashboard — useful for mid-campaign motivation posts and wrap-up reports.